Privacy
Policy
Information We Collect
When you contact us or book a tattoo session, we may collect the following information:
- Your name
- Your phone number
- Appointment preferences and tattoo references you voluntarily share
- SMS message history between you and our team
How We Use Your Information
We use your personal information solely to:
- Respond to your inquiries about tattoo services
- Schedule and confirm your appointment
- Send appointment reminders and follow-up messages via SMS
- Process deposits and payments related to your session
We do not sell, rent, or share your personal information with third parties for marketing purposes.
SMS Communications
By initiating contact with us via SMS through our website, you consent to receive text messages from Gemstone Ink related to your tattoo appointment. Message frequency varies based on your booking stage.
Standard message and data rates may apply depending on your carrier plan.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP.
Data Retention
We retain your personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. SMS conversation records may be retained for up to 12 months for quality and service purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our SMS communications are handled through Twilio, a secure communications platform.
Your Rights
You have the right to request access to the personal information we hold about you, request correction of inaccurate data, or request deletion of your data. To exercise any of these rights, contact us at the information below.
Contact
If you have any questions about this Privacy Policy, please contact us:
- Business: Gemstone Ink / Chrysalis Ink
- Website: gemstoneink.com